Support at university / college

Universities and colleges have an extensive range of their own support to help students succeed.

Universities and colleges have a dedicated team of support staff in their student services department who are on hand to provide professional advice and support on a range of issues affecting students.

The best way to find information online is to search for  ‘student services’ or ‘student support’ and the name of the university or college you are interested in.

It is worth talking the university or college your child is thinking about applying to about what they might be able to do to provide additional support, especially if your child needs specific help due to their disability, experience in care or caring responsibilities. This could make their choice of institution easier.

Once you child is enrolled and has started their course, each university or college will also have a dedicated Students’ Union, which is managed by current students or recent graduates. The Students’ Union offers advice on issues such as finance, study problems, health and finding part-time employment. University and college websites have information on what is available and who to talk to so that they can make sure the right support can be put in place for your child if they decide to study there.

Go to Our HE Partners page and click on a Partner’s logo which will take you to their website. You can search there for information on student support, dates for open days and more.

MYTHBUSTER: If you have dyslexia you can’t do a degree


Dyslexia is not a reflection on a person’s intelligence: Whoopi Goldberg, Jamie Oliver, Alan Sugar, Walt Disney, Eddie Izzard all have Dyslexia.

If you have dyslexia you can still do a degree. Universities and colleges have a dedicated Dyslexia Service to provide diagnosis, support, advice and the practical help students need to succeed.

The Aimhigher Disability Directory will help you find what universities/college offer and who to contact in the London area.

MYTHBUSTER: If you have a disability you can’t go to university


The university or college will look at how they can put in place assistance which could include specialist equipment, non-medical helper’s allowance, extra travel costs. There is also help with getting materials in a suitable format, extra time for assessments and exams etc.

The Aimhigher Disability Directory will help you find what universities/college offer and who to contact in the London area.

MYTHBUSTER: If you have been in care you can’t go to university


Universities and colleges offer a lot of support for your foster child to help them with their studies.

There is a special website called Propel run by the Who Cares? Trust which  has information about going to university and college especially for care leavers and their guardians.

Go to the Resources page for more useful websites to look at and check the information provided by Our HE Partners.